Effective Date: August 19, 2026
Last Updated: September 2, 2026
These Terms of Service (“Terms”) govern your access to and use of the Wonder House website and certain interactions with Wonder House.
Wonder House is the public-facing brand of Wonderhouse Concepts. For purposes of these Terms, “Wonder House,” “we,” “us,” and “our” refer to Wonderhouse Concepts.
Specific client engagements, purchases, bookings, projects, retainers, and other paid services may also be governed by a proposal, statement of work (“SOW”), service agreement, checkout terms, invoice, addendum, or other written agreement (collectively, a “Client Agreement”).
When a Client Agreement applies, it controls the specific engagement. If a provision of a Client Agreement conflicts with these Terms, the Client Agreement controls as described in Section 21.
Certain provisions of these Terms apply only when they are incorporated into or accepted as part of a Client Agreement, purchase, booking, or other paid engagement.
Wonderhouse Concepts
Dallas, Texas 75206
Email: privacy@wonderhouseconcepts.com
Phone: (972) 971-7225
1. ABOUT WONDER HOUSE
Wonder House is the public-facing brand of Wonderhouse Concepts.
Wonderhouse Concepts provides marketing, brand, creative, strategy, advertising, content, social media, experiential, production, consulting, and related services through the Wonder House brand.
The scope, deliverables, fees, timeline, payment schedule, responsibilities, and other engagement-specific terms for paid services will be described in the applicable Client Agreement.
2. WEBSITE USE
You may use the Wonder House website only for lawful purposes.
You agree not to:
Violate applicable laws or regulations through your use of the website
Attempt to gain unauthorized access to our website, systems, accounts, data, or networks
Interfere with the security, performance, operation, or availability of the website
Introduce malicious code, viruses, or other harmful technology
Scrape, crawl, copy, reproduce, distribute, sell, or commercially exploit website content except as permitted by law or with our written permission
Use bots, automated tools, or similar methods to access the website in a manner that places an unreasonable burden on our systems or violates these Terms
Submit false, misleading, defamatory, infringing, unlawful, or malicious content
Impersonate Wonder House, Wonderhouse Concepts, our clients, our team, or another person or organization
Use Wonder House intellectual property in a manner that falsely suggests affiliation, endorsement, or authorization
We may restrict or suspend access to the website if we reasonably believe these Terms have been violated or the use presents a security, legal, or operational risk.
3. INFORMATION YOU PROVIDE
When you submit information to Wonder House, you agree that the information you provide is accurate to the best of your knowledge.
You represent that you have the right to provide any content, information, brand assets, data, images, video, intellectual property, or other materials you submit to us.
You are responsible for obtaining any rights, permissions, licenses, releases, notices, or consents required for materials you provide.
Our handling of personal information is described in our Privacy Policy.
Submitting information through our website does not by itself create a client relationship.
4. INQUIRIES DO NOT CREATE A CLIENT RELATIONSHIP
Submitting a contact form, sending an email, requesting information, booking an introductory call, downloading a resource, or communicating with Wonder House does not by itself create a client, agency, fiduciary, partnership, joint venture, employment, or other professional relationship.
A client relationship is created only when Wonderhouse Concepts accepts a written agreement or other authorized transaction for services.
Any deposit, payment, signature, approval, or other condition required before work begins will be governed by the applicable Client Agreement.
5. CLIENT SERVICES
Wonderhouse Concepts will provide paid services through Wonder House according to the applicable Client Agreement.
Unless expressly identified as a binding commitment in that agreement, any:
Timeline
Estimate
Strategy
Projection
Recommendation
Budget
Forecast
Creative direction
Campaign expectation
Performance estimate
is provided as professional guidance rather than a guaranteed outcome.
Client Agreements may establish additional requirements concerning scope, revisions, approvals, deliverables, cancellation, expenses, production, media, vendors, and project management.
6. NO GUARANTEED MARKETING OR BUSINESS RESULTS
Marketing and business outcomes depend on many factors outside our control.
These may include:
Market conditions
Competition
Client responsiveness
Approval timing
Advertising budgets
Platform policies
Audience behavior
Campaign performance
Pricing
Product-market fit
Sales processes
Website functionality
Economic conditions
Third-party algorithms, vendors, platforms, and technology
Unless expressly guaranteed in a signed Client Agreement, Wonderhouse Concepts does not guarantee any particular:
Number of leads
Sales
Revenue
Return on investment
Followers
Engagement
Media placements
Search rankings
Conversion rates
Advertising results
Audience growth
Business outcome
Wonder House provides strategy, creative work, marketing services, and professional judgment. We do not sell guaranteed business results.
7. CLIENT RESPONSIBILITIES
When receiving services from Wonder House, the client is responsible for fulfilling the responsibilities established in the applicable Client Agreement.
These may include:
Providing accurate and complete information
Providing required materials and access
Designating an authorized decision-maker
Providing timely feedback and approvals
Reviewing deliverables
Confirming factual and business information
Maintaining appropriate backups of client-owned information and assets
Providing legally sufficient rights to client-supplied materials
Paying approved fees, expenses, media costs, production costs, and third-party charges
Client-caused delays may affect timelines, availability, launch dates, production schedules, or costs as provided in the applicable Client Agreement.
8. FEES, PAYMENTS, DEPOSITS, AND EXPENSES
Fees, payment timing, deposits, retainers, minimum commitments, late-payment terms, expenses, cancellation charges, and refund eligibility are governed by the applicable Client Agreement or checkout terms.
Wonderhouse Concepts may require payment before beginning or continuing work.
Where permitted by the applicable Client Agreement, we may pause work, delay launch activity, withhold unfinished deliverables, or suspend services when required payments are overdue.
Clients are responsible for approved third-party expenses associated with their engagement.
These may include:
Advertising and media spend
Printing
Production
Photography or video
Contractors
Talent
Venues
Travel
Shipping
Licensing
Software
Platform fees
Stock media
Other approved project costs
Payments processed through a third-party payment provider are also subject to that provider’s applicable terms and privacy practices.
9. RECURRING SERVICES
Wonder House may offer recurring retainers, subscriptions, or other automatically renewing services.
When recurring billing applies, the applicable Client Agreement or checkout process will disclose material terms such as:
The recurring fee
Billing frequency
Any minimum commitment
Renewal terms
When charges occur
How cancellation works
When cancellation becomes effective
Where required, Wonderhouse Concepts or its payment provider will obtain affirmative authorization before initiating recurring charges.
By enrolling in an authorized recurring service, you authorize Wonderhouse Concepts or its payment provider to charge the agreed payment method according to the disclosed billing terms.
You are responsible for keeping applicable payment information current.
Cancellation and renewal rights are governed by the applicable Client Agreement, checkout terms, and applicable law.
10. INTELLECTUAL PROPERTY
Wonder House Background Materials
Wonderhouse Concepts retains all rights it owns in materials, intellectual property, systems, and know-how that were:
Created before a client engagement
Developed independently of a client engagement
Not created specifically as a final custom client deliverable
Designed for repeated or internal Wonder House use
These materials may include:
Wonder House names, logos, trademarks, and brand elements
Frameworks
Templates
Methodologies
Strategic tools
Processes
Research methods
Internal systems
Operating structures
Prompts
Automations
Workflows
Reusable components
Know-how
Drafts and working methods
Internal documentation
These are referred to as “Wonder House Background Materials.”
A client does not receive ownership of Wonder House Background Materials merely because they were used in providing services.
Where a final client deliverable incorporates Wonder House Background Materials, the applicable Client Agreement may grant the client the rights reasonably necessary to use the completed deliverable for its intended purpose.
Client Deliverables
Unless the applicable Client Agreement states otherwise, after Wonderhouse Concepts has received full payment for the applicable engagement, the client will receive the ownership or usage rights identified in that Client Agreement for final custom deliverables created specifically for the client.
Where the Client Agreement provides for client ownership, the transfer applies only to our transferable rights in the specifically identified final deliverables and does not include:
Wonder House Background Materials
Drafts
Rejected or unused concepts
Preliminary work
Internal working files
Templates
Proprietary systems or methodologies
Third-party materials
Materials subject to separate license restrictions
Editable files, source files, production files, or working files are included only when expressly stated in the applicable Client Agreement.
Third-Party Materials
Fonts, stock photography, music, video, software, templates, licensed artwork, creator content, and other third-party materials remain subject to the applicable third-party licenses.
A Client Agreement may identify third-party licenses or restrictions applicable to a deliverable.
11. CLIENT MATERIALS, CLAIMS, AND COMPLIANCE
Clients remain responsible for the accuracy and legality of information they provide to Wonder House.
This includes responsibility for the underlying substantiation of client-supplied:
Product claims
Service claims
Pricing
Offers
Promotions
Performance claims
Business information
Customer information
Testimonials
Certifications
Regulated claims
Other factual representations
Wonder House may advise on marketing communication and help identify potential issues, but Wonderhouse Concepts does not provide legal, tax, accounting, financial, medical, or regulatory advice.
Clients should obtain appropriate professional or legal review when a campaign involves legally sensitive or regulated matters.
Wonderhouse Concepts remains responsible for performing its own contracted services in accordance with the applicable Client Agreement.
Final approval of client-facing materials remains with the client unless the applicable Client Agreement expressly provides otherwise.
12. ENDORSEMENTS, INFLUENCERS, AND PROMOTIONS
Wonder House services may involve:
Influencers
Creators
Ambassadors
Testimonials
Reviews
Sponsored content
Gifting
Affiliate relationships
Paid partnerships
Sweepstakes
Contests
Promotions
Clients are responsible for providing accurate information regarding products, offers, eligibility, claims, and any material relationships relevant to these activities.
Wonderhouse Concepts and the client will each remain responsible for complying with legal obligations applicable to their own conduct.
Where legally required, material relationships, sponsorships, incentives, or similar connections should be disclosed clearly and appropriately.
Regulated or legally sensitive campaigns may require separate legal review.
13. PORTFOLIO AND PROMOTIONAL RIGHTS
Unless otherwise stated in the applicable Client Agreement, Wonderhouse Concepts may display non-confidential work created through Wonder House after that work has been publicly released or with the client’s approval.
This may include use in:
Wonder House portfolios
Our website
Social media
Case studies
Credentials presentations
Awards submissions
New-business presentations
Other Wonder House promotional materials
We will not knowingly disclose client confidential information as part of portfolio use.
Embargoes, confidentiality obligations, launch restrictions, or other client-specific limitations stated in a Client Agreement will control.
14. THIRD-PARTY PLATFORMS AND SERVICES
Wonder House’s work may involve third-party platforms and providers, including:
Social media platforms
Advertising networks
Website platforms
Payment processors
Analytics providers
Email platforms
Scheduling services
Artificial intelligence tools
Stock-media providers
Software applications
Production vendors
Wonderhouse Concepts does not control those providers.
To the extent permitted by law and the applicable Client Agreement, Wonderhouse Concepts is not responsible for third-party:
Policy changes
Algorithm changes
Pricing changes
Feature changes
Outages
Account suspensions
Ad disapprovals
Content removals
Platform errors
Security incidents
Data loss
Service interruptions
Your use of third-party services may also be subject to their own terms, licenses, and privacy policies.
15. AI-ASSISTED SERVICES
Wonder House may use artificial-intelligence-enabled technology as an assistive tool in appropriate internal workflows or client services.
Potential uses may include:
Ideation
Research support
Drafting
Analysis
Editing
Automation
Organization
Content-production support
Wonderhouse Concepts applies professional judgment and reasonable human review appropriate to the work being performed.
AI-assisted outputs may contain errors, omissions, similarities to other material, or elements requiring additional review.
Clients remain responsible for confirming client-provided facts, regulated claims, product information, and final client approvals.
The availability, exclusivity, or intellectual-property protection of AI-assisted material may depend on the nature and level of human authorship and other applicable legal considerations.
Confidential Information and AI
Wonderhouse Concepts will use reasonable care when determining whether and how confidential client information may be processed using third-party AI technology, consistent with our confidentiality obligations and the applicable Client Agreement.
Clients should not provide highly sensitive, regulated, or restricted information for use with a third-party AI system unless its use has been appropriately discussed and authorized.
A Client Agreement may impose additional restrictions on AI use.
16. CONFIDENTIALITY
During a client engagement, each party may receive confidential information belonging to the other.
Each party agrees to use reasonable care to protect the other party’s confidential information and to use it only as reasonably necessary in connection with the engagement.
Confidential information does not include information that:
Becomes publicly available without a breach of confidentiality
Was lawfully known by the receiving party without confidentiality restrictions
Is independently developed without using the confidential information
Is lawfully obtained from another source without a confidentiality obligation
Must be disclosed under applicable law, regulation, subpoena, court order, or other lawful process
Where legally permitted and reasonably practicable, the receiving party will provide notice before a compelled disclosure.
A Client Agreement, nondisclosure agreement, or other written agreement may impose additional or different confidentiality requirements. Those terms will control where applicable.
17. FEEDBACK, REVIEWS, AND TESTIMONIALS
We welcome feedback about Wonder House.
If you publish a review or testimonial publicly, Wonderhouse Concepts may reproduce or share that public review for reasonable Wonder House promotional purposes, subject to applicable law and platform terms.
We will not knowingly present a testimonial in a false or misleading manner.
Private emails, messages, meeting comments, or other private client feedback will not be converted into a public testimonial attributed to you without appropriate permission.
Wonderhouse Concepts may use non-confidential suggestions or general feedback to improve Wonder House services, processes, or business operations.
18. DISCLAIMERS
Website
The Wonder House website and general website content are provided on an “as is” and “as available” basis to the extent permitted by law.
We do not guarantee that the website will always be:
Available
Error-free
Uninterrupted
Secure
Free from technical issues
Suitable for every user or purpose
General information on the website does not constitute legal, financial, tax, medical, or other regulated professional advice.
Professional Services
Paid professional services are governed by the applicable Client Agreement.
Except for commitments expressly stated in that agreement, Wonderhouse Concepts disclaims warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in this section eliminates any express obligation Wonderhouse Concepts has accepted in a signed Client Agreement.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Wonderhouse Concepts and its owners, employees, contractors, agents, and permitted affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the website or services.
This includes, where legally permitted:
Lost profits
Lost revenue
Lost data
Loss of goodwill
Business interruption
Campaign underperformance
Lost opportunity
Third-party platform actions
For claims arising from a paid client engagement, Wonderhouse Concepts’ aggregate liability will not exceed the fees paid or payable to Wonderhouse Concepts under the specific engagement giving rise to the claim, unless the applicable Client Agreement expressly provides a different limitation.
For claims arising solely from use of the public website and unrelated to a paid engagement, Wonderhouse Concepts’ aggregate liability will not exceed $100 to the extent permitted by law.
These limitations do not apply where applicable law prohibits the limitation or exclusion.
A Client Agreement may contain different limitations or legally appropriate carveouts that control over this section.
20. INDEMNIFICATION
To the extent permitted by law, a client agrees to defend, indemnify, and hold harmless Wonderhouse Concepts and its owners, employees, contractors, and agents from qualifying third-party claims, damages, liabilities, costs, and reasonable attorneys’ fees arising from:
Client-provided materials that infringe or violate another party’s rights
Client-supplied claims or representations
The client’s products or services
The client’s unlawful business practices or instructions
The client’s failure to obtain required rights, permissions, licenses, releases, or consents
Client-provided data where the client lacked the right or legal authority to provide or use that data
The client’s violation of applicable law in connection with materials or instructions supplied to Wonder House
This indemnification provision does not convert an ordinary payment dispute or other routine contract breach into an indemnification claim.
The applicable Client Agreement may establish additional or different indemnification obligations.
21. TERMINATION AND ORDER OF PRECEDENCE
Website Access
Wonderhouse Concepts may suspend or terminate access to the Wonder House website where reasonably necessary for security, legal compliance, misuse, or violation of these Terms.
Client Engagements
Termination, cancellation, minimum commitments, notice periods, early termination fees, and post-termination responsibilities for client engagements are governed exclusively by the applicable Client Agreement.
Termination does not eliminate obligations that accrued before termination, including amounts properly owed or non-cancelable third-party commitments.
Order of Precedence
Unless the applicable documents expressly state otherwise, conflicting terms relating to a client engagement will be resolved in the following order:
A signed amendment or addendum
The signed service agreement
The applicable SOW or accepted proposal
These Terms, when incorporated into or applicable to the engagement
Applicable invoice or payment documentation
Our Privacy Policy describes Wonderhouse Concepts’ privacy and data-handling practices. It is not part of this commercial order-of-precedence structure unless expressly incorporated into a separate written agreement.
22. GOVERNING LAW AND VENUE
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Unless a Client Agreement provides otherwise, disputes arising from or relating to these Terms or Wonder House services will be brought in the state or federal courts with appropriate jurisdiction in Dallas County, Texas.
To the extent permitted by law, you consent to the personal jurisdiction and venue of those courts.
23. CHANGES TO THESE TERMS
Wonderhouse Concepts may update these Terms from time to time.
Updated Terms apply prospectively to use of the Wonder House website after the updated version becomes effective.
We will revise the Last Updated date when these Terms change.
Updating the Terms on the website does not unilaterally modify the material terms of an active signed Client Agreement.
Changes to an active Client Agreement must be made according to the amendment or change process applicable to that agreement.
24. MISCELLANEOUS
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.
Our failure to enforce a provision does not waive our right to enforce it later.
You may not assign rights or obligations under an applicable Client Agreement except as permitted by that agreement.
Wonderhouse Concepts may assign applicable rights or obligations in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law and contractual obligations.
Headings are included for convenience and do not change the meaning of these Terms.
Provisions that by their nature should survive termination will remain effective after termination, including applicable provisions concerning intellectual property, confidentiality, payment obligations, liability, indemnification, and dispute resolution.
25. WONDER SESSION BOOKINGS
The Wonder Session is a paid 60 minute session.
One reschedule is available when requested at least 48 hours before the scheduled Session. When a cancellation is requested at least 48 hours before the scheduled Session, the client may choose a full refund or one reschedule.
Cancellations made less than 48 hours before the scheduled Session are nonrefundable. No shows are nonrefundable.
If Wonder House cancels the Session, the client may choose a full refund or priority rebooking.
A paid Session may be transferred to another person within the same company with advance notice. Transfer to another company requires Wonder House approval.
A paid Wonder Session should be scheduled within 90 days of purchase.
For an eligible founding $395 Wonder Session, the $395 project credit applies only when the client moves forward with a qualifying Wonder House project within 14 days after the completed Wonder Session. A refunded, cancelled, or missed Session does not create project credit unless Wonder House approves an exception.
26. CONTACT WONDER HOUSE
For questions about these Terms, contact:
Wonderhouse Concepts
Dallas, Texas 75206
Email:
privacy@wonderhouseconcepts.com
Phone:
