Effective Date: August 19, 2026
Last Updated: September 2, 2026
Wonder House (“Wonder House,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, communicate with us, engage our services, subscribe to marketing communications, attend or participate in an event, or otherwise interact with Wonder House.
For privacy questions or requests, contact:
Wonderhouse Concepts
Dallas, Texas 75206
Email: privacy@wonderhouseconcepts.com
Phone: (972) 971-7225
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information Wonder House collects through:
Our website, landing pages, forms, and newsletter sign-ups
Inquiries, discovery calls, proposals, contracts, and client onboarding
Email, SMS/text messaging, social media, and other direct communications
Marketing, brand, creative, strategy, advertising, content, social media, experiential, and related agency services
Events, surveys, partnerships, referrals, and other business interactions
This Privacy Policy does not govern personal information Wonder House processes solely on behalf of a client.
When we process personal information on a client’s behalf, we do so subject to our agreement with that client and their documented instructions. The client is generally responsible for its own consumer-facing privacy notices, lawful collection practices, and privacy requests relating to that data.
2. PERSONAL INFORMATION WE COLLECT
The information we collect depends on how you interact with Wonder House.
Contact and identifying information
We may collect information such as:
Name
Business or company name
Email address
Phone number
Mailing address
Social media handle
Professional and business information
We may collect:
Job title
Company
Industry
Website
Business goals
Marketing needs
Services of interest
Budget range
Other information relevant to an inquiry or engagement
Communications
We may collect information contained in:
Contact-form submissions
Emails
Text messages
Meeting notes
Survey responses
Feedback
Social media messages
Other correspondence with Wonder House
Client and project information
When you work with Wonder House, we may collect or maintain:
Project details
Proposals
Contracts and statements of work
Invoices
Billing contacts
Service preferences
Project materials
Client instructions
Feedback and approvals
Records related to the engagement
Website, device, and online activity
When you use our website or interact with our digital marketing, we and our service providers may automatically collect information such as:
IP address
Browser type
Device type
Device or cookie identifiers
Pages viewed
Links or buttons clicked
Referring website or campaign
Session activity
Approximate location derived from IP address
Advertising and conversion activity
Marketing and analytics information
We may collect information about how you interact with:
Our website
Advertisements
Marketing campaigns
Emails
Social content
Offers
Other Wonder House communications
This may include email opens, clicks, campaign interactions, conversion events, advertising activity, and communication preferences.
Content you provide
You may provide materials such as:
Copy
Images
Video
Brand assets
Creative materials
Testimonials
Campaign materials
Audience information
Other content needed for a project or service
Payment information
We may maintain limited payment and billing information such as:
Payment status
Transaction records
Billing information
Invoice history
Payment card information is generally processed by our third-party payment processor rather than stored directly by Wonder House.
We may also use aggregated or de-identified information that does not reasonably identify an individual.
3. HOW WE COLLECT PERSONAL INFORMATION
We collect personal information in several ways.
Directly from you
For example, when you:
Submit a form
Contact us
Request information
Book a meeting
Subscribe to communications
Opt in to text messages
Enter into a client agreement
Make a payment
Attend or participate in an event
Provide information or materials for a project
Automatically
We may collect information automatically through cookies, pixels, tags, analytics technologies, server logs, and similar tools when you interact with our website, advertisements, or digital communications.
From service providers and technology partners
We may receive information from companies that help us operate, measure, market, or deliver our services.
These may include website providers, analytics providers, advertising platforms, payment processors, email providers, scheduling tools, CRM systems, and social media platforms.
From clients, referral sources, and business partners
We may receive information when necessary to provide services, manage a project, respond to a referral, support an event, or participate in a business collaboration.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Respond to inquiries
Communicate with you
Schedule meetings
Prepare proposals and recommendations
Establish and manage client relationships
Deliver Wonder House services
Manage projects, contracts, billing, and payments
Provide customer or client support
Personalize website content and communications
Recommend relevant services or resources
Send marketing communications where permitted
Send service-related or transactional communications
Measure website, advertising, and campaign performance
Understand how visitors interact with our website
Understand audiences and marketing effectiveness
Improve our services, content, website, and business operations
Maintain security and prevent fraud or misuse
Protect Wonder House, our clients, and other users
Comply with legal obligations
Enforce our agreements
Resolve disputes
Create aggregated or de-identified analytics and business insights
We seek to collect and use personal information that is reasonably relevant to these purposes.
5. COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES
Wonder House and our service providers use cookies, pixels, tags, and similar technologies to operate our website, understand how people interact with it, measure marketing performance, and support our advertising.
Our current marketing and measurement stack may include services provided by:
Meta
Google
LinkedIn
These providers may use advertising pixels, tags, cookies, analytics tools, or similar technologies in connection with our website and campaigns.
Depending on the technology being used, these providers may receive information such as:
IP address
Browser and device information
Cookie or device identifiers
Pages viewed
Links or buttons clicked
Referral source
Advertising interactions
Conversion events
Approximate location derived from an IP address
These technologies help Wonder House understand whether marketing is working, measure campaign performance, understand audiences, and improve our advertising.
Some advertising technologies may allow a provider to recognize a browser or device across different websites or services.
As a result, certain disclosures involving advertising partners may be considered targeted advertising, a sale, or another regulated disclosure of personal data under some privacy laws, even when Wonder House does not receive money in exchange for the information.
Your cookie and advertising choices
You may control certain cookies through your browser settings and through any cookie or privacy controls Wonder House makes available on the website.
Where applicable law provides a right to opt out of targeted advertising, the sale of personal data, or similar processing, we will provide or honor an applicable privacy-choice mechanism as required by law.
Where required, we may also recognize qualifying opt-out requests communicated through supported browser settings, extensions, global device settings, or authorized agents.
Blocking or disabling certain technologies may affect some website functionality or our ability to measure website and advertising performance.
6. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients.
Service providers
We work with providers that help us operate our business, such as:
Website and hosting providers
Cloud storage providers
CRM systems
Email providers
Scheduling platforms
Payment processors
Project management platforms
Analytics providers
Technology providers
Professional advisors
These providers may process information as necessary to perform services for Wonder House.
Analytics and advertising partners
We may disclose online activity, device information, advertising interactions, conversion information, and similar data to companies including Meta, Google, and LinkedIn for analytics, measurement, audience insights, and advertising.
Clients and project collaborators
We may disclose information when reasonably necessary to perform services, manage a client engagement, produce an event, deliver a campaign, or complete an approved collaboration.
Business, referral, and event partners
We may disclose information where appropriate in connection with a referral, partnership, co-hosted event, promotion, or collaboration.
Legal and safety purposes
We may disclose information when reasonably necessary to:
Comply with law or legal process
Respond to lawful government requests
Protect our legal rights
Protect the safety or security of Wonder House, our clients, or others
Investigate fraud, misuse, or unlawful activity
Enforce our agreements
Business transactions
Information may be disclosed in connection with an actual or proposed merger, financing, restructuring, acquisition, sale of assets, or similar business transaction.
Sale of personal information
Wonder House does not sell personal information for money.
Certain advertising or analytics disclosures may nevertheless fall within broader legal definitions of a “sale,” “sharing,” or “targeted advertising.”
Where applicable law provides a right to opt out of those activities, Wonder House will provide or honor the required privacy choice.
Wonder House does not knowingly sell sensitive personal data.
7. EMAIL MARKETING
If you subscribe to Wonder House marketing emails or otherwise request or consent to receive them, we may send:
Wonder House news and updates
Marketing insights
Resources
Service information
Event invitations
Announcements
Offers and promotions
You may unsubscribe from promotional email at any time by using the unsubscribe link in the email or by contacting:
privacy@wonderhouseconcepts.com
Opting out of marketing emails does not prevent Wonder House from sending non-promotional communications such as:
Responses to inquiries
Client communications
Project updates
Contract notices
Billing or payment communications
Security notices
Other service-related messages
8. SMS AND TEXT MESSAGES
Wonder House may communicate with you by SMS or text message.
Service-related messages
If you provide a mobile number in connection with an inquiry, booking, event, client engagement, or other business interaction, we may use that number to send appropriate service-related communications.
These may include:
Appointment or meeting information
Booking updates
Project communications
Event information
Client service messages
Other communications related to your interaction with Wonder House
Marketing text messages
Where required, we will obtain your consent before sending marketing or promotional text messages.
If you opt in to receive marketing texts from Wonder House:
Message frequency may vary.
Message and data rates may apply.
Consent to receive marketing texts is not a condition of purchasing Wonder House services.
You may withdraw your consent at any time.
You may opt out by replying STOP to a Wonder House marketing text or by otherwise communicating a reasonable request to stop receiving marketing texts.
You may also contact:
privacy@wonderhouseconcepts.com
We will process opt-out requests as required by applicable law.
Opting out of marketing text messages does not necessarily prevent Wonder House from sending communications that are necessary to complete a requested transaction, provide an existing service, respond to you, or otherwise communicate where permitted by law.
9. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live and applicable law, you may have rights relating to your personal information.
These may include the right to:
Confirm whether we process your personal information
Access personal information we maintain about you
Correct inaccurate personal information
Request deletion of qualifying personal information
Obtain a portable copy of certain personal information
Opt out of qualifying targeted advertising
Opt out of the qualifying sale of personal information
Opt out of certain qualifying profiling
Withdraw consent where processing is based on consent
Appeal certain decisions regarding a privacy request
Exercise applicable privacy rights without unlawful discrimination or retaliation
How to make a privacy request
Email:
privacy@wonderhouseconcepts.com
Use the subject line:
Privacy Request
Please provide enough information for us to understand and respond to your request. This may include:
Your name
Contact information
Your relationship with Wonder House
State or country of residence
The privacy right or request you wish to exercise
We may take reasonable steps to verify your identity before completing a request.
Where permitted by law, an authorized agent may make certain requests on your behalf.
We will respond within the timeframe required by applicable law.
Appeals
Where applicable law gives you a right to appeal a privacy decision, email:
privacy@wonderhouseconcepts.com
Use the subject line:
Privacy Appeal
Include the original request and why you believe the decision should be reconsidered.
10. TEXAS PRIVACY RIGHTS
Wonder House is based in Texas.
This section applies to Texas residents to the extent the Texas Data Privacy and Security Act (“TDPSA”) applies to Wonder House or to a particular processing activity.
Where applicable, Texas consumers may have the right to:
Confirm whether Wonder House is processing their personal data
Access qualifying personal data
Correct inaccuracies
Delete qualifying personal data
Obtain a portable copy of qualifying personal data
Opt out of qualifying targeted advertising
Opt out of the qualifying sale of personal data
Opt out of certain profiling that produces legal or similarly significant effects
Appeal certain privacy-request decisions
Exercise their rights without unlawful discrimination or retaliation
Wonder House may use Meta, Google, LinkedIn, and similar providers for advertising and analytics.
Certain uses of these technologies may constitute targeted advertising or another regulated disclosure under applicable law.
Where Wonder House is required to provide an opt-out right, we will provide or honor an appropriate method for exercising that right.
Texas consumers may submit requests through the process described in Section 9.
Where applicable, consumers may also use an authorized agent to submit qualifying opt-out requests, including through supported browser settings, extensions, device settings, or similar technology.
If Wonder House denies an appeal and applicable Texas law requires additional recourse, we will provide information about how to submit a complaint to the Texas Attorney General.
11. DATA RETENTION
Wonder House retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
How long we retain information depends on factors including:
Why the information was collected
The type and sensitivity of the information
The duration of our relationship with you
Whether a client engagement remains active
Contractual requirements
Accounting, tax, and recordkeeping obligations
Legal or regulatory requirements
Security and fraud-prevention needs
Actual or reasonably anticipated disputes
We may retain certain records after a relationship ends where reasonably necessary for legal compliance, accounting, contract administration, dispute resolution, security, or legitimate business recordkeeping.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it as appropriate.
Wonder House maintains internal retention practices designed to support these principles.
12. DATA SECURITY
Wonder House uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Unauthorized disclosure
No method of transmitting information over the internet or storing information electronically is completely secure.
We therefore cannot guarantee absolute security.
Please use appropriate care when sending sensitive or confidential information electronically.
13. CLIENT DATA AND AGENCY SERVICES
Wonder House may process personal information on behalf of clients when providing marketing, brand, advertising, social media, experiential, analytics, content, creative, or related services.
Depending on the engagement, this may include:
Customer information
Prospect information
Audience data
Campaign data
Website information
Social media information
Event information
Advertising data
Analytics information
When Wonder House processes personal information on behalf of a client:
We process that information subject to our agreement with the client and the client’s documented instructions.
The client is generally responsible for its own consumer-facing privacy notices and lawful collection practices.
The client is generally responsible for handling privacy rights relating to data it controls.
Wonder House may assist the client with privacy requests where required by law or the applicable client agreement.
If you submit a request concerning information Wonder House processes solely on behalf of a client, we may refer the request to that client or assist the client in responding.
Wonder House may independently process limited information for our own business purposes, including:
Client administration
Billing
Security
Legal compliance
Contract management
Recordkeeping
Managing the business relationship
14. THIRD-PARTY WEBSITES, PLATFORMS, AND SERVICES
Our website, communications, advertising, and services may link to or interact with third-party:
Websites
Applications
Social media platforms
Advertising platforms
Payment processors
Scheduling services
Analytics services
Other technology providers
These third parties operate under their own privacy policies and terms.
Wonder House does not control and is not responsible for the privacy, security, content, or data practices of third-party services.
We encourage you to review a third party’s privacy policy before providing personal information directly to that provider.
15. CHILDREN’S PRIVACY
Wonder House’s website and services are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through our general website or marketing activities.
If you believe a child under 13 has provided personal information to Wonder House without appropriate authorization, contact:
privacy@wonderhouseconcepts.com
We will take appropriate steps to address the information as required by applicable law.
16. INTERNATIONAL VISITORS
Wonder House is based in the United States.
If you access our website or provide personal information from outside the United States, your information may be transferred to, stored in, or processed in:
The United States
Other countries where our service providers operate
Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.
If the laws where you live provide additional privacy rights, you may contact us using the request process described in this Privacy Policy.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as our:
Business changes
Services change
Technology changes
Marketing practices change
Legal obligations change
When we update the Privacy Policy, we will revise the Last Updated date at the top of the page.
Where required by law, we will provide additional notice of material changes.
18. CONTACT WONDER HOUSE
For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:
Wonderhouse Concepts
Dallas, Texas 75206
Privacy Email:
privacy@wonderhouseconcepts.com
Phone:
